1. Information We Collect
We collect minimal data necessary to provide our monitoring service:
- Account information (email, name, company)
- AI request metadata (URLs, response times, costs)
- Usage analytics (dashboard views, feature usage)
- Billing information (for paid plans)
2. What We DON'T Collect
We are committed to privacy and explicitly do NOT collect:
- Your source code or prompts
- AI responses or generated content
- Personal files or documents
- Sensitive business data
3. How We Use Your Information
We use collected information to:
- Provide AI monitoring and analytics
- Send security alerts and notifications
- Process billing and payments
- Improve our service and features
- Provide customer support
4. Data Storage and Security
Your data is encrypted in transit and at rest. We use industry-standard security practices and are SOC2 compliant. Data is stored in secure cloud infrastructure with regular backups and monitoring.
5. Data Sharing
We do not sell or share your personal data. We may share data only in these limited circumstances:
- With your explicit consent
- To comply with legal requirements
- With service providers under strict confidentiality agreements
- In case of business transfer (with notice)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
7. AI Training
Your data never trains AI models. We do not use your monitoring data, metadata, or any information for training machine learning models or AI systems.